-
Advertorial
-
FOCUS
-
Guide
-
Lifestyle
-
Tech and Vogue
-
TechandScience
-
CHTF Special
-
Nanhan
-
Futian Today
-
Hit Bravo
-
Special Report
-
Junior Journalist Program
-
World Economy
-
Opinion
-
Diversions
-
Hotels
-
Movies
-
People
-
Person of the week
-
Weekend
-
Photo Highlights
-
Currency Focus
-
Kaleidoscope
-
Tech and Science
-
News Picks
-
Yes Teens
-
Fun
-
Budding Writers
-
Campus
-
Glamour
-
News
-
Digital Paper
-
Food drink
-
Majors_Forum
-
Speak Shenzhen
-
Business_Markets
-
Shopping
-
Travel
-
Restaurants
-
Hotels
-
Investment
-
Yearend Review
-
In depth
-
Leisure Highlights
-
Sports
-
World
-
QINGDAO TODAY
-
Entertainment
-
Business
-
Markets
-
Culture
-
China
-
Shenzhen
-
Important news
在线翻译:
szdaily -> Hotels
Get together at Shangri-La hotels
    2017-June-2  08:53    Shenzhen Daily

SHANGRI-LA Hotels and Resorts said it is introducing “Xiang Ju,” a new service initiative for outbound guests from the Chinese mainland. The program, which features seven signature services and bespoke local experiences for Chinese guests, will be launched Aug. 1 at Island Shangri-La, Hong Kong.

By the end of the year, “Xiang Ju” will be expanded to all Shangri-La branded hotels and resorts based outside the mainland, totaling 41 properties in 35 destinations including London, Tokyo, Sydney and the Maldives.

Centered on Shangri-La’s hallmark “hospitality from the heart” and built on the company’s extensive experience of operating in China for more than 30 years, “Xiang Ju,” or get together at Shangri-La, ensures Chinese guests have meaningful experiences away from home and feel comfortable in their surroundings abroad. The new program’s seven services include:

1. WeChat assistant: Upon the confirmation of a hotel booking, guests will be given a QR code to scan and connect with the hotel’s special China Guest Action Team on WeChat for instant communication, regardless of time and location.

2. The bespoke experience: Guests will be offered the services of a Chinese-speaking guide to help them explore a destination and its local culture.

3. We speak Chinese: Chinese-speaking staff will be on hand at the host hotel to assist with guest queries and small details.

4. Please be informed: Important hotel information printed in Chinese, which includes safety procedures, food and beverage services, floor plans and an emergency contact, will be provided upon check-in and will also be available electronically via a QR code.

5. Tea service: The hotels will provide a variety of Chinese teas allowing guests to enjoy their preferred drinks away from home.

6. Your food — The Seven Wonders: Seven different types of Chinese congee, originating from different regions in China, will be available for breakfast.

7. A taste of home: Chinese comfort food, namely noodles and congee, will be available to order from the hotel’s in-room dining menu for late-night snacking.

The seven benefits complement the existing customized Chinese amenities at Shangri-La hotels: Chinese television channels and menus, welcome Chinese tea in guestrooms, instant noodles in the minibar, adapters and more.

As part of the “Xiang Ju” program, each hotel has created a unique local experience for guests. At Island Shangri-La, Hong Kong, guests can enjoy a local calligraphy experience and learn the traditional craft of handmade name plates from local artists.

In Vancouver, a Shangri-La guide will journey with guests to see native forests and snow-capped mountains along the west coast, or to visit the Art Museum of Vancouver where the masterpieces of Ansel Adams and Emily Carr are displayed.

Guests traveling to Toronto will also have access to a Shangri-La guide and the chance to discover “The Hogtown” and its local delicacies.

In addition, they can visit a specially enclosed “bee wall” — made up of 50,000 bees that produce 20 kilograms of honey a year — and taste the exclusive honey beer co-produced by Shangri-La Hotel, Toronto and the Flying Monkey Brewery. The “10 Parisian Walks” mapped by Shangri-La Hotel, Paris allow guests to see the city from a fresh perspective.

(SD News)

深圳报业集团版权所有, 未经授权禁止复制; Copyright 2010, All Rights Reserved.
Shenzhen Daily E-mail:szdaily@szszd.com.cn