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在线翻译:
szdaily -> Shenzhen
Air quality problems of Audi Q5 raise concerns

    2017-August-10  08:53    Shenzhen Daily

Zhang Yang

nicolezyyy@163.com

A MEETING highlighting the in-car air quality problems of the Audi Q5 was hosted by the Shenzhen Consumer Council yesterday and attended by representatives from Audi and FAW-Volkswagen as well as car owners, experts and reporters.

The council received 116 complaints about the poor in-car air quality of the Audi Q5 in the first half of this year. Last month, the council invited 20 consumers to join an on-site test to evaluate the in-car air quality of 23 Audi Q5 cars that were produced between June 2013 and October 2016.

The test result showed that 78 percent of consumers smelt a noticeable and unpleasant odor in these cars. All of the 23 cars were found to contain formaldehyde and TVOC, and after being parked for longer than 20 minutes, 21 of the cars showed higher levels of formaldehyde than the national standards for indoor air quality and the German standards for in-car air quality.

One of the car owners, surnamed Wang, said the Audi Q5 car that his family bought in January last year was so smelly that his 4-year-old son would cry almost every time he got in the car.

According to Li Hongze, vice general manager of Audi’s sales department, the rubber sound-proof cottons in some Audi Q5 cars would release an unpleasant odor in high temperatures. He said the company launched an action in June to replace defective sound-proof cottons for car owners for free, and over 2,700 Audi Q5 cars in Shenzhen have had the cottons changed.

But Wang and another car owner, surnamed Chen, weren’t satisfied with Li’s response. According to Chen, her Audi Q5 car still smells after being parked in an underground garage for a long time, which made her question Li’s excuse that high temperatures were the reason for the odor’s release.

Wang urged the automobile company to proactively contact car owners to solve the problem and find the real source of the problem, because the council’s test showed that some Audi Q5 cars still contained unacceptably high levels of formaldehyde after their sound-proof cottons were replaced.

Li promised that the company will dig deeper to uncover the cause of the smell and reach out to all affected car owners to replace their cars’ sound-proof cottons for free. He said the company has adjusted the formula for its rubber sound-proof cottons, and no quality problems have been found in cottons that were produced after this April.

 

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