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在线翻译:
szdaily -> Shenzhen
Residents complain about inconvenient car parking app
    2017-November-15  08:53    Shenzhen Daily

“I’VE always been proud of the digital services provided by all levels of government in Shenzhen, such as the online services of the public security department, which have been amazing. And I’ve often used and felt it was very convenient to use the car parking app, Yitingche, of the transport department. But I was embarrassed by an experience I had this morning,” read a post on a website.

The online post was made by a resident who complained that he had failed to park his car in four roadside parking spaces on Xiangjing Road East in Yantian District while being guided by the app. In addition, the reasons were different each time, the Southern Metropolis Daily reported yesterday.

At first, the resident parked his car in a roadside space and followed each step accurately on the app to pay for the parking, but in the end a note popped up saying that he had run out of time and should leave the parking space as soon as possible. He then tried another time and did it more quickly, but to no avail.

In desperation, he drove to another parking space a few meters away on the same street, but was told that the parking space was occupied by another vehicle.

On the fourth try, he drove his car into the parking space behind the previous one, but was told the operation was invalid. He then rebooted his mobile phone and tried the operation again, but with the same result.

Out of civic responsibility, the resident said he deemed it necessary to report the matter to the relevant departments and dialed the service number, but was received by a recording instead of a human service.

At the end of the post, the driver suggested that behind the virtual app, there should be real services by the government; otherwise, the digital gap would remain. In addition, the service number should be a bridge that connects virtuality to reality.

The resident’s experience with the inconvenient car parking app was shared by many other motorists following his post.

(Zhang Yu)

 

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